Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

5

Clear info provided and follow up.

15 August 2019

service

3.5

Staff went out of their way to help me

15 August 2019

service

5

Friendly professional staff.

15 August 2019

sales

5

The staff at the MINI Centre were absolutely brilliant. Salesman, his manager, receptionist, everyone was exceptionally helpful and friendly.

13 August 2019

service

5

Staff were friendly professional and went out of the way to give information about the service. The service was carried out promptly and the car returned clean

11 August 2019

service

5

Very helpful.

10 August 2019

service

5

My Countryman had a clean bill of health, the service was carried out at the time and within the time specified so I assume the mechanics are knowledgeable and have done a good job.

08 August 2019

service

5

Friendly, helpful always smiling couldn't do enough for you

08 August 2019

service

5

The gentleman at the service desk is very good at his job

07 August 2019

service

5

I did deal with Cotswold Cheltenham, the new branch which I found too big, too impersonal, and not good with customer relations. Cotswold Hereford were very good. A pleasant friendly atmosphere and staff who did what they said they would do.

05 August 2019

service

5

Good friendly service

05 August 2019

service

5

Personal and professional, it's hard to beat!! Every time, every visit, pure class.

04 August 2019

service

5

Every thing, the greeting and attitude of all was outstanding to myself and my wife, much more personal than Cheltenham . We have had several years of experience with Mini .

04 August 2019

service

5

My car was broke but the staff at Mini liaised well with me and kept me up to date with developments and I felt listened to

02 August 2019

sales

5

Everything was done quickly and efficiently

31 July 2019

service

5

The work was carried out in a professional manner

30 July 2019

service

3

Car wasn't cleaned as it had been previously. Also, I asked the garage to connect some wires for my dashcam to the rear parking lights but they refused as they were not genuine mini parts. This is fine but there was no offer of a solution

29 July 2019

service

5

As above

26 July 2019

service

5

Pleased that the car had been cleaned - after being collected and returned to me following a recall by mini

26 July 2019

service

4

Happy that I booked the car in via email and 4 hours later the car was ready, great pricing on accessories as well.

25 July 2019

service

5

Jacob is a breath of fresh air

25 July 2019

sales

2

Pricing & extras failure with my order & a reluctance to give me back my factory fitted parts that I'd moded for different ones. 6 hours of journeying back to dealership to do a quick fix & then have to put the required parts on myself back home.

25 July 2019

service

5

Great customer service Very punctual on all levels

24 July 2019

service

5

The Mini Service Team are always professional and reliable when help is needed with maintaining one's vehicle.

23 July 2019

service

5

Excellent and efficient service every time.

23 July 2019

sales

5

Again, fast efficient service. Ed made the process easy and fun.

22 July 2019

service

5

Everything welcoming and polite.

21 July 2019

service

5

Nothing is too much trouble, they really strive to provide a fantastic experience every time

21 July 2019

service

5

Laura who as been dealing with me kept in ytouch every step of the way .

20 July 2019

service

5

Part ordered and fitted within a couple of days. Car washed and hoovered at no extra cost

19 July 2019

service

5

Car was ready for pick up as arranged and any issues found and dealt with were explained clearly.

19 July 2019

service

5

Very good customer service

19 July 2019

service

3

I was told as part of the service my car would be cleaned inside and out. The inside had clearly been very briefly hoovered but to a very poor standard, the mats hadn't been removed and the seats hadn't been hoovered.

19 July 2019

service

4

See above but we are very happy that Cotswold took our comments on board so to speak and we are almost 'back to normal'. Staff at Cotswold are superb - thank goodness they have a sense of humour too!

19 July 2019

service

5

Excellent service was the only way to describe my experience!

18 July 2019

service

5

Helpful, knowledgable & reactive.

12 July 2019

service

5

Jacob always delivered his promises.Nothing was too much trouble.

12 July 2019

sales

5

All was great thanks.

10 July 2019

sales

5

Slight delay in car arriving (not dealer's fault). Good communication. Rearranged easily at a convenient time.

09 July 2019

service

5

Efficient and knowledgeable

07 July 2019

service

5

The staff at Cotswold Mini are always very efficient & polite and are expecting me when I arrive for a service or work on the car. They always keep me informed of the car's progress when it is there and offer me a drink whilst I'm waiting & a lift,

04 July 2019

sales

5

I was very pleased with the service provided by Nick Phipps and his colleagues, they were all very helpful.

03 July 2019

service

5

Friendly, helpful service.

01 July 2019

service

4

reception service was good

30 June 2019

service

4

Disappointed with the care given to cleaning my car after the mot. This should not be included if it is not going to be done properly.

30 June 2019

service

5

Received reminder call re: MOT. Easy to book in and when car was ready text message received to let me know. Good communication.

28 June 2019

sales

5

Lovely service and great demonstration of all the features.

25 June 2019

sales

5

Overall were kept informed of everything from start to finish. Everything was based around customet satisfaction

25 June 2019

sales

5

Staff very friendly and looked after us while in the showroom

25 June 2019

sales

5

Very Happy