we were happy with the service we were given

Exemplary service.

I was doubtful about changing to a different manufacturer, especially a BMW-owned one, but the experience confirmed it was probably going to be a good move.

Very quick and efficient and friendly polite staff.

Responded to reminder offered coffee while I waited prompt service pleasant staff

Car fitted in the same day I called. Courtesy car arranged.

All great - thanks

They Explained everything really well

Well looked after - efficient and dealership very professional

An easy car to get on with, do anything to anywhere no hassle.

quick, courteous and efficient

Good communication from staff

Outstanding customer service, the car was collected and returned the same day. Being disabled & with the Covid 19 pandemic it relieved me of any concerns I had about having to leave the house.

Josh was great throughout the whole process

Couldn't fault a thing.

Professional and friendly staff on arrival. Good discussion and demonstration of the model I wanted by Martyn an experienced salesman. Had a test drive and on the decision to order the car, all subsequent processes were smoothly carried out.

Excellent! Jason took any pain out of the purchase and dealt with everything on my behalf. Everything was explained right through the process, and I was kept up to date at every stage.

Very satisfied

Very good communication throughout including video message of conditions of vehicle

Nothing was too much for the service team

Excellent Customer Service from a Friendly Team.

Just lovely helpful people, never any stress there

Martyn was fab, very helpful and informative.

Fast and efficient

Rick & James are awesome!

Although it was restricted due to Covid 19, the staff were all very understanding and made our visit very enjoyable

Really easy

Considering the Unprecedented times we are in the service arrangement was really good. From the alert on my car to bringing it in for the service it all went very smoothly. Great set up With all the Covid things in place . Staff very helpful and fr

Solved the issues, kept me informed at all times

Service was fantastic but due to Covid unable to have my car valeted as they were still furloughed.

Very good service

Service manager very friendly and efficient in co-ordinating suitable time for me.No problems with the service, carried out within promised time.

I felt completely safe while waiting for my car to be serviced

Work carried out to my satisfaction

I was pleased with how everything was done

The team at Cotswold mini Hereford were awesome. I've never bought a car on PCP before or any sort of finance and they explained absolutely everything. They made the showroom and hand over of my car as safe as possible during the COVID pandemic.

Quality product and service

Nothing negative to say