Josh was our contact and he was amazing. He helped us choose the right model for us and made the process really easy. On collection day he made it a really enjoyable experience and was very thorough with the hand over. He's a star.

Service Team communication good

Very satisfied

Smooth and efficient

Didn't have to wait for service. Everything was done very quickly and I have been updated every so often about progress of the service

James at the Service desk always kept me updated of the progress and was easy to get on with

Good service

Work was carried out in a timely manner, my car felt different when I drove off which reassured me that they had done what they said they would do.

All staff seem to want to ensure that customers are dealt with in a timely manner

Great service and great people

Very friendly and professional

Very good

Because of the exceptional professionalism of James Lawrence. A great asset to the service department.

Best customer service out of all dealerships. Cannot ever do enough for you.

Excellent job done and car returned spotless

Efficient service and car was beautifully valeted on return.

Always top quality

Jade has been amazing from the very first sit down to discuss the options regarding a new vehicle. I felt supported all the way, everything has been explained to me in great detail, made me feel at ease with my decision.

Very easy to book appointment and staff are always helpful

Very good

Staff very helpful and more than happy to explain processes and talk me through all the work that was needed. work carried out to a top standard. Any extra work was confirmed by myself before being carried out so no unexpected costs etc.

Knowledgeable, helpful, friendly and professional.

Excellent and attentive customer service at the service dealership . Good to see existing staff still in post who get to know the car and their drivers!

Great service experience

James Lawrence is fantastic, great service as ever.

Ed Aston was exceedingly helpful with our purchase and did everything he said he would do to make our purchase as fast and easy as possible.

The team at Cotswold Mini Hereford, especially Jade Easey made the whole experience thoroughly enjoyable.

Friendly, helpful, and managed our expectations well during a difficult spell of the covid 19 outbreak

This is my sixth mini and the staff have always been so accommodating and helpful

Brilliant

New electric charging cable ordered ahead and ready at the booked in time

Always helpful and friendly

They are very helpful and welcoming

Martyn was amazing. I have never been treated like this before. And the whole experience was well amazing. I just loved everything about it

Excellent service throughout the process

I guess it was my Cousin (Chris Donegan) who has been a well satisfied customer at the Cotswold dealership for many years who did quite a lot of the initial legwork by recommending the different types of vehicles and experience he had with Mini.

Absolute professionalism and courteous service

So easy to drop off my car at a time that's convenient to me. All of the staff I've met have been super friendly and helpful. Communication is great too.

Excellent customer service every time.

Always receive excellent service

Did what you said on the tin

Totally satisfied thanks to Josh