Staff at service was helpful and pleasant
Delivered two months early. Very pleased, excellent service
You did what you said you would do
Ben was extremely helpful in explaining the issues with my car and rectifying.
It was really easy to get sorted
Best team, best service
Quick, well organised, star of my whole experience was Jade Easy who went above her role to make sure I'm happy ????????
From start to finish brilliant,made to feel one of the family,always kept up to date.
This is the first time I have ever had a new car and Nick and the team made it wonderful. Nothing was ever too much trouble and the car just looked fantastic when I collected it.
Excellent customer service. Well informed. Efficient. Timely, went straight in at 9am as expected, like the video sent. Unfortunately needed new tyres but James Laurence kept me informed and was pleased they were available.
Really appreciated everything they did. Always been brilliant.
All work done on time and car cleaned.
We have bought many new cars over many years, but I think we can honestly say that Jade Easey, our sales rep, was the best and nicest that we have ever dealt with. Nothing was too much trouble for her. A top salesperson! Feels like a new friend.
Customer serbice and showroom excellent
always excellent and welcoming at Cotswold Hereford.
Efficient, helpful and friendly service
Chris Stott is outstanding. He is friendly and personable but extremely professional. He gets to know his clients well and makes you feel valued as a customer. He knows his business well.
Great car, great staff first class
The overall experience was brilliant. Customer care and communication were second to none.
Courteous and efficient.
Again fantastic customer care from Ed Aston.
I love the way the mini is always returned gleaming inside and out
Great personal touches from an incredibly supportive Sales Team - especially Nick P and Chris S. Best purchase in terms of delivery - albeit delayed but always kept in the loop!
Always completely satisfied with the service that the Cotswold Hereford MINI team provide.
Very happy with all aspects of the service
Nice and efficient people.
It was only a tiny matter but I was treated well by all staff and car health checked and cleaned
Always give a fair price and good service
Very happy with all aspects of the service including communications with Amy on customer services
It was easy
The staff are friendly and knowledgeable. They give me confidence in the brand.
No pushy sales. Easy to contact regarding any questions. Made the collection of the car exciting and special!
The service manager provided a complete detailed breakdown of works carried out & what is required next time my mini is in for service.
Speedy repair & guidance through faults
Ed is a legend, always makes us feel welcome and knows his stuff
Friendly, fast and efficient service
Sales executive, Ed was very professional, knowledgable and best of all not pushy. A credit to the company.
I was completely satisfied
Good communication, explained the process well, I feel I can go back and ask questions if I need to about the car I've never had so much technology in a car before
All work completed as expected
Friendly and helpful
When dealing with Jason and the team either by phone, email or in person which has been very difficult in these times but were always made to feel safe. Always kept up to date on expected delivery times.
They were very professional.
Everything was explained fully, my car was returned in a clean condition