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Customer Reviews.

service

5

Fantastic service

09 January 2019

service

5

Again very helpful and kept in the loop

08 January 2019

service

5

Brilliant service again

07 January 2019

service

5

Cotswold Hereford dealership is efficient and helpful

07 January 2019

service

5

The “can do” attitude of all the staff at Cotswold Mini.

07 January 2019

service

5

Problem was fixed quickly even over Christmas period, hire car was arranged for me.

05 January 2019

service

5

Laura and the service team were super helpful when my car broke down, they did everything they could to help get me on my way before Christmas and made me feel at ease the whole time.

03 January 2019

service

4

Welcoming employees and good customer service.

02 January 2019

sales

5

I was very pleased to pick up my new mini. I was able to complete some of the documentation at home prior to the appointment so the process was quicker at the dealers.

02 January 2019

sales

5

Callum was an exceptional member of staff. He was incredibly helpful and supportive. He didn’t push but made my options clear. He’s a credit to MINI.

02 January 2019

sales

5

The personal treatment is the hallmark of a sound business strategy.....treated well and you will return!

27 December 2018

service

5

Good phone support, punctual to appointment, friendly, good service. A very pleasant experience.

27 December 2018

sales

5

The staff memebers were very helpful with showing me the functions of the car and also wishing me a happy birthday display in the car.

27 December 2018

service

5

Good friendly service

21 December 2018

service

5

Staff were very helpful and welcoming,service and MOT were completed speedily and cost effectively.

19 December 2018

service

5

Satisfied with winter health check

19 December 2018

service

4

Service was excellent, as always.

19 December 2018

service

5

The staff are froendly and helpful. The work was carroed out in the time mentioned.

18 December 2018

service

5

Because nothing is to much trouble and my car was picked up and returned the same day which is very useful for myself

17 December 2018

service

5

Completely satisfied, it was a repair.

14 December 2018

service

5

As always, the team in the Hereford dealership were excellent.

13 December 2018

sales

5

Jade Standish was excellent

13 December 2018

service

5

Job well done,a pleasant experience.

12 December 2018

service

5

Extremely friendly staff

10 December 2018

service

4

Kept us informed of details

08 December 2018

service

5

Completely satisfied.

07 December 2018

service

5

Assistance by staff for car service was excellent.James was the customer adviser and he was superb, and most helpful.

07 December 2018

service

5

See above

06 December 2018

service

5

This was my first visit to Hereford - easy to access, good availability or courtesy cars so service appointment was very prompt. A more personal feeling than Cheltenham!

06 December 2018

service

5

Nothing is ever an issue - always go beyond expectations

06 December 2018

sales

5

Especially the big reveal upon collection!

05 December 2018

sales

5

I had very good care from Calum

04 December 2018

service

4

It wasn't made clear the quote for the work didn't include vat so was a bit of a surprise when we got the bill.

03 December 2018

service

5

Friendly staff

03 December 2018

service

5

Friendly team who kept me informed on progress. Vehicle service not completely straight forward as a few potential issues were identified. All resolved in a professional manner.

03 December 2018

service

5

Everything went to plan. The service was done whilst I waited and was super quick! Coffee and work space was great so effectively I lost no time.

03 December 2018

sales

5

Can’t fault anything

29 November 2018

service

5

Very good service

28 November 2018

sales

5

Only minor negative was there were delays in information regarding expected delivery date which changed to a week later, but then came the original week, informed on the morning of collection.

28 November 2018

service

5

We were treated courtesy and with understanding and the service department dealt with the problem which turned out to be an issue with an iPhone rather than the car itself

28 November 2018

service

5

Very helpful, explained what was going on. Prompt with checks and work done

27 November 2018

sales

5

Every one involved really cares

27 November 2018

sales

5

Fantastic staff meant your customer service could not be faulted.

27 November 2018

service

4

I would put completely satisfied but was a disappointed when I got back in to my car. I thought that the car would be fully valeted but it was only hovered inside. I thought it would be cleaned as well.

26 November 2018

service

5

Good job

23 November 2018

sales

5

Very professional & helpful.

22 November 2018

service

5

Excellent service

22 November 2018

service

3.5

The wash and clean inside were not to the usual standard.

21 November 2018

service

5

Right first time, smooth transaction and very professional attitudes and pleasant people within the dealer.

20 November 2018

service

5

Friendly helpful reception welcoming you to Cotswold Hereford. Knowledgeable service staff. Very efficient. Special mention of and thanks to Service Advisor James Lawrence.