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Customer Reviews.

service

4

Efficient service.

10 January 2022

service

4

Staff at service was helpful and pleasant

09 January 2022

sales

5

Delivered two months early. Very pleased, excellent service

09 January 2022

service

5

You did what you said you would do

09 January 2022

service

5

Ben was extremely helpful in explaining the issues with my car and rectifying.

08 January 2022

service

5

It was really easy to get sorted

08 January 2022

service

5

Best team, best service

08 January 2022

sales

5

Quick, well organised, star of my whole experience was Jade Easy who went above her role to make sure I'm happy ????????

06 January 2022

sales

5

From start to finish brilliant,made to feel one of the family,always kept up to date.

05 January 2022

sales

5

This is the first time I have ever had a new car and Nick and the team made it wonderful. Nothing was ever too much trouble and the car just looked fantastic when I collected it.

04 January 2022

service

5

Excellent customer service. Well informed. Efficient. Timely, went straight in at 9am as expected, like the video sent. Unfortunately needed new tyres but James Laurence kept me informed and was pleased they were available.

31 December 2021

service

5

Really appreciated everything they did. Always been brilliant.

27 December 2021

service

5

All work done on time and car cleaned.

27 December 2021

service

5

excellent work

20 December 2021

sales

5

We have bought many new cars over many years, but I think we can honestly say that Jade Easey, our sales rep, was the best and nicest that we have ever dealt with. Nothing was too much trouble for her. A top salesperson! Feels like a new friend.

20 December 2021

sales

5

Customer serbice and showroom excellent

18 December 2021

service

5

No complaints

15 December 2021

service

5

always excellent and welcoming at Cotswold Hereford.

14 December 2021

service

5

Efficient, helpful and friendly service

12 December 2021

sales

5

Chris Stott is outstanding. He is friendly and personable but extremely professional. He gets to know his clients well and makes you feel valued as a customer. He knows his business well.

07 December 2021

sales

5

Great car, great staff first class

06 December 2021

service

5

The overall experience was brilliant. Customer care and communication were second to none.

06 December 2021

service

5

Excellent service

05 December 2021

service

5

Efficient

04 December 2021

service

5

Very good.

04 December 2021

service

5

Courteous and efficient.

03 December 2021

sales

5

Again fantastic customer care from Ed Aston.

01 December 2021

service

5

I love the way the mini is always returned gleaming inside and out

30 November 2021

sales

5

Great personal touches from an incredibly supportive Sales Team - especially Nick P and Chris S. Best purchase in terms of delivery - albeit delayed but always kept in the loop!

23 November 2021

service

5

Always completely satisfied with the service that the Cotswold Hereford MINI team provide.

19 November 2021

service

5

Very happy with all aspects of the service

16 November 2021

service

5

Nice and efficient people.

16 November 2021

service

5

It was only a tiny matter but I was treated well by all staff and car health checked and cleaned

14 November 2021

service

5

Always give a fair price and good service

13 November 2021

service

5

Very happy with all aspects of the service including communications with Amy on customer services

09 November 2021

service

5

It was easy

09 November 2021

service

5

The staff are friendly and knowledgeable. They give me confidence in the brand.

07 November 2021

sales

5

No pushy sales. Easy to contact regarding any questions. Made the collection of the car exciting and special!

07 November 2021

service

5

The service manager provided a complete detailed breakdown of works carried out & what is required next time my mini is in for service.

06 November 2021

service

5

Speedy repair & guidance through faults

06 November 2021

sales

5

Ed is a legend, always makes us feel welcome and knows his stuff

05 November 2021

service

5

Friendly, fast and efficient service

05 November 2021

sales

5

Sales executive, Ed was very professional, knowledgable and best of all not pushy. A credit to the company.

04 November 2021

service

5

I was completely satisfied

02 November 2021

sales

5

Good communication, explained the process well, I feel I can go back and ask questions if I need to about the car I've never had so much technology in a car before

02 November 2021

service

4

All work completed as expected

02 November 2021

service

4

Friendly and helpful

01 November 2021

sales

5

When dealing with Jason and the team either by phone, email or in person which has been very difficult in these times but were always made to feel safe. Always kept up to date on expected delivery times.

31 October 2021

sales

4

They were very professional.

31 October 2021

service

5

Everything was explained fully, my car was returned in a clean condition