Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

5

Very efficient and comfortable surroundings

14 March 2019

sales

5

The best Dealership I have ever dealt with regardless of car manufacturer

12 March 2019

service

4

Video of 'advisory' works lacking clear detail

12 March 2019

sales

5

A good service was provided by the team and there were no issues of concern.

12 March 2019

service

3

I paid extra for the detox package but felt it wasn't cleaned particularly well especially inside. So much so I went home after and cleaned it myself.

11 March 2019

service

5

Very satisfied

11 March 2019

service

5

Every time I have had contact with Cotswold it's a positive experience

11 March 2019

sales

5

Everything was quick and clear. Hospitality was very good

11 March 2019

sales

5

Everyone was welcoming The centre was clean and well presented I felt no judgement walking into the centre, unlike other prestige brands

05 March 2019

service

5

Quick and efficient service

05 March 2019

service

5

Kept fully informed throughout the process

04 March 2019

service

5

Friendly and helpful staff, made to feel welcome

03 March 2019

service

5

Completely happy with the service provided

03 March 2019

service

4

I advised at the time of booking my car in for its MOT that my husband was the point of contact for the day. He also advised he was to be called when he dropped my vehicle off. However, this wasn't followed though, I was contacted during an interview

03 March 2019

service

5

I recently had a winter check up and Cotswold Mini did a thorough check. The service was further enhanced by Callum Ridyard coming to collect and return my car for its service.

03 March 2019

service

4

The EGR valve was in need of upgrade due to not working properly, which is not my fault but minis, it was upgraded but I worry if this is not the end will mini honour replacing it if it goes wrong after my warranty ends in Dec this year?

03 March 2019

service

5

Courtesy and efficiency in abundance from reception to handing my car back. I always leave delighted.

02 March 2019

service

5

Friendly, helpful and professional.

01 March 2019

service

4

Video was great but I didn't watch it until I came home. I needed a new tyre which I was told could do with sorting but when I watched the video the technician said it needed to be done that day but I wasn't told it was urgent.

25 February 2019

service

1

Although I had arranged for the car to be collected from work the driver went to my home address. The replacement steering wheel was damaged so it now needs to be replaced again. The car had been washed poorly, inside and outside still dirty.

25 February 2019

service

5

Excellent, friendly and efficient service

25 February 2019

sales

5

I have always maintained that where and from whom you buy your car is almost as important as the car itself. I need to be assured that both the car and I will receive the best of attention in the future!

24 February 2019

service

5

Very satisfied with the sevice

23 February 2019

sales

5

The whole staff at the show room were so friendly and delightful. I hate a pushy sales pitch and this was definitely not that! They were so accommodating to our needs and made the whole purchase relaxing and enjoyable.

21 February 2019

sales

2

I was told there would be a 3 month delay to the delivery of my car. My existing car failed during this time and the support / help was very poor. Fortunately the delivery timescale dramatically shorted and was only 8 days late.

18 February 2019

sales

5

Helpful and knowledgeable staff

18 February 2019

service

5

All the staff at Cotswold Mini are always extremely helpful and friendly.

18 February 2019

sales

5

Plenty of time given to go through options and procedure. Lovely environment. Everyone helpful.

16 February 2019

service

2

There wasn't really a satisfactory outcome to a problem.

16 February 2019

service

5

Friendly, caring, curtious staff who go above and beyond in their level of service. Great show room with comfortable facilities while you wait. After sales care is supportive but not overwhelming.

16 February 2019

service

5

The team at Hereford are a friendly lot. they treat you as a valued customer and they always make you welcome and help out to accommodate you.

09 February 2019

service

5

Great service

08 February 2019

service

5

It was a small service but didn't feel like it mattered the customer service was 100% from the staff

07 February 2019

service

5

Don't see how it could have been better! Excellent personal service from reception and staff.

07 February 2019

service

5

Callum made the process of switching cars painless, he was professional and courteous at every stage and that is also true for every other member of staff I engaged with.

04 February 2019

service

5

amazing

04 February 2019

sales

5

I requested home delivery and this was arranged without any problem,The hand-over was completed to my satisfaction,

03 February 2019

service

5

Helpful,pleasant and professional

03 February 2019

sales

5

Staff friendly and helpful.

18 January 2019

sales

5

Very supportive and lovely experience

18 January 2019

sales

5

The team at the Hereford centre were a huge part of making up my mind to buy the car

15 January 2019

service

5

Positive attitude

15 January 2019

service

5

Always treated so very well from the greeting on the board as I go in to the intro desk...the service link...the service ...the communication. Fab package!

14 January 2019

sales

5

Made sylv feel every special.

13 January 2019

sales

5

Mini in Hereford were wonderful. Everyone was friendly, courteous and incredibly helpful. They really listened to what we wanted and were not at all pushy. I can't recommend them highly enough.

10 January 2019

service

5

Fantastic service

09 January 2019

service

5

Again very helpful and kept in the loop

08 January 2019

service

5

Brilliant service again

07 January 2019

service

5

Cotswold Hereford dealership is efficient and helpful

07 January 2019

service

5

The “can do” attitude of all the staff at Cotswold Mini.