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Customer Reviews.

sales

5

Josh was our contact and he was amazing. He helped us choose the right model for us and made the process really easy. On collection day he made it a really enjoyable experience and was very thorough with the hand over. He's a star.

03 October 2021

service

5

Service Team communication good

01 October 2021

service

5

Very satisfied

26 September 2021

service

4

Smooth and efficient

23 September 2021

service

5

Didn't have to wait for service. Everything was done very quickly and I have been updated every so often about progress of the service

21 September 2021

service

5

James at the Service desk always kept me updated of the progress and was easy to get on with

21 September 2021

service

5

Good service

20 September 2021

service

5

Work was carried out in a timely manner, my car felt different when I drove off which reassured me that they had done what they said they would do.

20 September 2021

service

5

All staff seem to want to ensure that customers are dealt with in a timely manner

18 September 2021

service

5

Great service and great people

14 September 2021

service

5

Very friendly and professional

14 September 2021

service

5

Very good

12 September 2021

service

5

Because of the exceptional professionalism of James Lawrence. A great asset to the service department.

08 September 2021

service

5

Best customer service out of all dealerships. Cannot ever do enough for you.

02 September 2021

service

5

Excellent job done and car returned spotless

29 August 2021

service

5

Efficient service and car was beautifully valeted on return.

29 August 2021

service

5

Always top quality

28 August 2021

sales

5

Jade has been amazing from the very first sit down to discuss the options regarding a new vehicle. I felt supported all the way, everything has been explained to me in great detail, made me feel at ease with my decision.

21 August 2021

service

5

Very easy to book appointment and staff are always helpful

19 August 2021

service

5

Very good

19 August 2021

service

5

Staff very helpful and more than happy to explain processes and talk me through all the work that was needed. work carried out to a top standard. Any extra work was confirmed by myself before being carried out so no unexpected costs etc.

19 August 2021

sales

5

Knowledgeable, helpful, friendly and professional.

16 August 2021

service

5

Excellent and attentive customer service at the service dealership . Good to see existing staff still in post who get to know the car and their drivers!

14 August 2021

service

5

Great service experience

10 August 2021

service

5

James Lawrence is fantastic, great service as ever.

08 August 2021

sales

5

Ed Aston was exceedingly helpful with our purchase and did everything he said he would do to make our purchase as fast and easy as possible.

08 August 2021

sales

5

The team at Cotswold Mini Hereford, especially Jade Easey made the whole experience thoroughly enjoyable.

07 August 2021

sales

5

Friendly, helpful, and managed our expectations well during a difficult spell of the covid 19 outbreak

07 August 2021

sales

5

This is my sixth mini and the staff have always been so accommodating and helpful

07 August 2021

sales

5

Brilliant

05 August 2021

service

5

New electric charging cable ordered ahead and ready at the booked in time

04 August 2021

service

5

Always helpful and friendly

02 August 2021

sales

5

They are very helpful and welcoming

31 July 2021

sales

5

Martyn was amazing. I have never been treated like this before. And the whole experience was well amazing. I just loved everything about it

30 July 2021

sales

5

Excellent service throughout the process

29 July 2021

sales

5

I guess it was my Cousin (Chris Donegan) who has been a well satisfied customer at the Cotswold dealership for many years who did quite a lot of the initial legwork by recommending the different types of vehicles and experience he had with Mini.

27 July 2021

service

5

Absolute professionalism and courteous service

26 July 2021

service

5

So easy to drop off my car at a time that's convenient to me. All of the staff I've met have been super friendly and helpful. Communication is great too.

22 July 2021

service

5

Excellent customer service every time.

19 July 2021

service

5

Always receive excellent service

19 July 2021

service

5

Did what you said on the tin

19 July 2021

sales

5

Totally satisfied thanks to Josh