Always receive excellent service

Did what you said on the tin

Excellent customer service every time.

Totally satisfied thanks to Josh

Staff are friendly and helpful. After sales service excellent.

Lovely atmosphere, clean and welcoming

Very pleased and happy to put my trust in you

Because I was ?? per cent satisfied

good and friendly service

The staff are always very polite. The car was beautifully presented

Again, no complaints - went very smoothly

Friendly, professional and prompt service, called and gave information when they said they would

Excellent as always, can't fault Hereford Cotswold Mini and Jade is excellent. She always kept us informed, extremely knowledgeable and so nice to deal with

Josh was our sales executive and demonstrated total commitment and struck the perfect balance between professionalism and friendliness.

I was given all the information I needed to choose my Mini and the car actually arrived earlier than expected - bonus!

Always helpful.

Speed, thouroughness and returned clean.

I was very satisfied, as always.

Despite delivery delays which were not within their control they kept me up-to-date and provided a courtesy car so that I could continue as normal. Excellent service.

Good service

Answered all my questions

The service and MOT was going to take longer than expected due to a required update so I was informed throughout and given a hire car to use instead of waiting in the showroom as planned.

Faultless. Always flexible and accommodating

First class.

i was and always have been dealt with professionally. Staff always show good knowledge are helpful and keen to please

Even though we were in the middle of a pandemic cotswold mini had a no pressure approach to selling cars.

Very fast, efficient service in safe conditions

Work done was of a high standard and even cleaned the car.

They were very good at communicating, nothing was too much trouble and great service.

Very helpful staff Always convenient times for me. And delicious hot chocolate while I wait .

Martin was helpful as always.

Everything was explained clearly

Aw Always give a good service

Quick efficient service

My mini was well looked after

Work carried out professionally, car returned all nice and clean.

Staff are just so helpful

Welcoming reception team. Straightforward and very informative handover from Chris, explaining everything to me as I am new to an electric vehicle which I found reassuring. Lovely presentation of my vehicle made me feel special.

Great service.

No problems. Even with covid protocols in place

They were very helpful and keep us informed

Fast and efficient

Very quick

All great service

Excellent

Good communication - I liked the video of the service technician providing clear, easy to understand, details of the work performed

Prompt friendly service

Very helpful, answered all questions, loaned us a car while we were waiting for the new car as the old one was undriveable and managed to help us choose, buy and take delivery of new car in 3 days.

Everything was done well. Friendly , accommodating staff . Ease of making appointment. All queries dealt with efficiently.

Jade was a pleasure to do business with; friendly, knowledgable and she obviously loves the MINI brand. Jade was always efficient, made everything happen in one week, always returned phone calls and did what she promised; simply excellent.