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Customer Reviews.

service

5

James and the rest of the team were incredibly helpful throughout.

09 October 2019

sales

5

Cotswold mini Hereford are very very good. Staff are excellent. Helpful and knowledgeable. Keep you well informed at all stages. Josh was brilliant. This is our 2nd car from them. It is not our local dealer, but we would use them every time.

08 October 2019

sales

5

I really can't fault Josh lapping and Cotswold MINI in Hereford

06 October 2019

service

5

Great reassurance comes from acute personalisation.

04 October 2019

service

5

Communication from all team members is outstanding- from booking the service to collecting my MINI once the work is complete. Always kept updated with phone calls and texts. Work is carried out to the highest standard plus my MINI leaves sparkling!

03 October 2019

service

5

As above

01 October 2019

service

5

Fast and efficient

01 October 2019

service

5

It was excellent

30 September 2019

service

5

Cannot fault the service.

30 September 2019

service

5

Smooth and easy

30 September 2019

service

5

Easy and proffesional

29 September 2019

service

5

Fast efficient service with an emphasis in great communication to customer

28 September 2019

service

5

Showed video and explained why the coolant had visually dropped

27 September 2019

service

5

Staff are very helpful and friendly

27 September 2019

service

4

Very good

25 September 2019

sales

5

Whole experience was amazing. The team was very friendly and I always had my cup of coffee hand it to me ??. Jade who I was dealing with was fantastic. She made everything so much better. Nothing was a problem for her.

23 September 2019

service

5

Very informative about what's going on!

22 September 2019

service

5

Courteous throughout, great to have option of being taken into Hereford whilst car was serviced. Feedback excellent.

22 September 2019

service

5

Friendly and efficient service

22 September 2019

service

5

Everyone was very friendly and the tyre repair was carried out with the minimum of fuss.

17 September 2019

service

5

Appointment on time, necessary items already booked and expected, no nasty surprises.

16 September 2019

service

5

Again everything ran smoothly. I was given a loan car for the day and when I arrived back at the centre my car was ready to go. It had been MOT , serviced and washed.

16 September 2019

service

5

good professional job done.

16 September 2019

sales

5

Everyone was super easy to work with and made us welcome.

16 September 2019

service

5

Very professional

16 September 2019

sales

5

Configuring and purchasing the car at MINI was a very smooth and enjoyable experience and all staff were very helpful with the process.

15 September 2019

service

3

For the second time this year the cleanliness of the car on return was not up to standard. As I detailed both time in another customer reply.

09 September 2019

service

5

The overall customer service experience was impeccable

09 September 2019

sales

5

I got the mini I needed

08 September 2019

service

5

Easy

04 September 2019

service

4.5

Work carried out good, though think if you are going to clean a persons car, should be one or the other, would prefer not cleaned if missing bits

04 September 2019

service

5

From a problem created by a local tyre fit company, Mini, as usual, pulled out all the stops to get me back on the road. Exceptional service, courtesy and technical ability, once again Mini gave superb service.

01 September 2019

service

4

Again, the cost is prohibitive, but satisfaction is almost complete.

01 September 2019

service

5

No problems, good service.

31 August 2019

sales

4

Staff were polite and very helpful. Well informed throughout the process.

28 August 2019

service

5

The staff kept to the time booked and were helpful and welcoming. The car was returned to a high standard

26 August 2019

service

5

Everything completed on time

26 August 2019

sales

5

Martin who sold me the mini was easy and pleasant to deal with, would recommend him to deal with.

23 August 2019

service

5

Service was easy to book and I was not kept waiting. The service team honoured a price I had been misquoted when I purchased my mini. Mini was left clean and valeted.

19 August 2019

service

5

I was completely satisfied....

19 August 2019

service

5

Flawless service from staff

19 August 2019

service

5

The staff were brilliant from arrival to leaving their customer service skills brill

17 August 2019

service

5

Polite and efficient service

16 August 2019

service

5

Excellent service and always very pleasant and helpful staff.

16 August 2019

service

3.5

Staff went out of their way to help me

15 August 2019

service

5

Friendly professional staff.

15 August 2019

service

5

Clear info provided and follow up.

15 August 2019

sales

5

The staff at the MINI Centre were absolutely brilliant. Salesman, his manager, receptionist, everyone was exceptionally helpful and friendly.

13 August 2019

service

5

Staff were friendly professional and went out of the way to give information about the service. The service was carried out promptly and the car returned clean

11 August 2019

service

5

Very helpful.