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Customer Reviews.

service

5

thorough services

31 March 2021

service

5

Cannot fault the staff

30 March 2021

sales

5

Very satisfied due to great service from Josh Lapping. No heavy sell just factual and pleasant.

24 March 2021

service

5

Great

22 March 2021

service

5

Pleasant quick and efficient

22 March 2021

service

5

EXCELLENT!

20 March 2021

service

5

Accommodating and helpful staff.

16 March 2021

service

5

Efficient service

16 March 2021

sales

5

I had my reservations purchasing whilst Covid restrictions were in force, but these were unfounded the transaction was very smooth.

15 March 2021

service

5

Easy procedures with nice people

15 March 2021

sales

5

It was Covid secure which was great

14 March 2021

service

5

All went at expected and as informed beforehand.

14 March 2021

service

5

Kept in contact about my car. Informed me about future requirements to keep my care in good condition.

12 March 2021

service

5

Good service. Done while we waited.

12 March 2021

service

5

No problems with booking in, quick response

09 March 2021

service

5

Compared with other MINI dealerships I have visited, cotswold Hereford is by far the best I have been to. The customer service is fantastic, and they keep you informed at every stage, letting you know exactly what's been done.

09 March 2021

service

3.5

I am satisified with the staff who did all they could to sort out the latest problem with my mini

08 March 2021

service

5

The staff are very good. The service representative, James Lawrence, is excellent. Nothing is too much trouble for him.

08 March 2021

sales

5

Very pleased with the care given by Martin

04 March 2021

service

5

Very friendly customer service.

02 March 2021

sales

5

Again everything was very straight forward and stress free.

01 March 2021

service

5

Very helpful and professional approach

28 February 2021

service

5

Their staff are all very good. James Lawrence is, however, outstanding in his role. He is everything a customer service person should be.

28 February 2021

service

5

Good drop off and communicate during this difficult time

24 February 2021

service

4

Appointment was on time and I was consulted regarding an additional element of service which needed to be addressed. Kept informed along the way.

22 February 2021

service

5

First class service. Friendly and welcoming.

22 February 2021

sales

5

Ed the salesman dealt with our needs and was really helpful

13 February 2021

service

5

I xcellent srrvice

12 February 2021

service

5

I was happy to see my car cleaned so well Staff were very nice .

12 February 2021

service

5

Always completely satisfied with everything they do for my car and go above and beyond to make sure everything is perfect.

07 February 2021

sales

4

Covid restrictions have made things difficult but I am.happy with the procedures in place. The salesman that I have been dealing with was unfortunately furloughed a few days before the delivery of my car which was noones fault .

03 February 2021

service

5

Staff are always polite and helpful and ready to explain anything that has been done. They were also very well organised for the Covid restrictions so I felt safe throughout.

03 February 2021

service

5

All items attended to

31 January 2021

service

5

My mini came back with a clean bill of health and beautiful snd clean

30 January 2021

service

5

Staff were polite and extremely helpful.

27 January 2021

service

5

Just very happy with the service so far!!

26 January 2021

service

5

Quick & without fuss

26 January 2021

service

5

Service is second to none, I was given a hire car to help me out.

24 January 2021

service

5

all good

21 January 2021

service

5

excellent service from the team who I met on the day.

19 January 2021

sales

5

Stress free under difficult curcumstances. John delivered My car on New Years day, again professional, charming and friendly. As excited delivering it to me as I was to receive.

19 January 2021

service

5

Always receive a fantastic service

18 January 2021

service

5

Organised,brilliant.

18 January 2021

service

5

As above, good communication, dealt with my car fairly quickly, my car was lovely and clean afterwards.

11 January 2021

service

5

The service advisor James and Manager Rick are always incredibly welcoming, professional and lovely. My service appointment was made as somewhat short notice and I cannot fault a single thing they did.

11 January 2021

sales

5

Everyone concerned went out of their way to ensure that I got the car of my choice and to make sure that the whole process was totally hassle free