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Customer Reviews.

service

5

Always receive excellent service

19 July 2021

service

5

Did what you said on the tin

19 July 2021

service

5

Excellent customer service every time.

19 July 2021

sales

5

Totally satisfied thanks to Josh

15 July 2021

service

5

Staff are friendly and helpful. After sales service excellent.

13 July 2021

sales

5

Lovely atmosphere, clean and welcoming

11 July 2021

service

5

Very pleased and happy to put my trust in you

11 July 2021

service

5

Because I was ?? per cent satisfied

11 July 2021

sales

5

good and friendly service

11 July 2021

sales

4

The staff are always very polite. The car was beautifully presented

09 July 2021

sales

5

Again, no complaints - went very smoothly

06 July 2021

sales

5

Friendly, professional and prompt service, called and gave information when they said they would

06 July 2021

sales

5

Excellent as always, can't fault Hereford Cotswold Mini and Jade is excellent. She always kept us informed, extremely knowledgeable and so nice to deal with

05 July 2021

sales

5

Josh was our sales executive and demonstrated total commitment and struck the perfect balance between professionalism and friendliness.

04 July 2021

sales

5

I was given all the information I needed to choose my Mini and the car actually arrived earlier than expected - bonus!

04 July 2021

service

4

Always helpful.

04 July 2021

service

5

Speed, thouroughness and returned clean.

03 July 2021

service

5

I was very satisfied, as always.

30 June 2021

sales

5

Despite delivery delays which were not within their control they kept me up-to-date and provided a courtesy car so that I could continue as normal. Excellent service.

30 June 2021

service

4

Good service

29 June 2021

service

4

Answered all my questions

29 June 2021

service

5

The service and MOT was going to take longer than expected due to a required update so I was informed throughout and given a hire car to use instead of waiting in the showroom as planned.

28 June 2021

service

5

Faultless. Always flexible and accommodating

27 June 2021

service

5

First class.

26 June 2021

service

5

i was and always have been dealt with professionally. Staff always show good knowledge are helpful and keen to please

25 June 2021

sales

5

Even though we were in the middle of a pandemic cotswold mini had a no pressure approach to selling cars.

22 June 2021

service

5

Very fast, efficient service in safe conditions

22 June 2021

service

5

Work done was of a high standard and even cleaned the car.

21 June 2021

service

5

They were very good at communicating, nothing was too much trouble and great service.

21 June 2021

service

5

Very helpful staff Always convenient times for me. And delicious hot chocolate while I wait .

20 June 2021

sales

5

Martin was helpful as always.

19 June 2021

service

5

Everything was explained clearly

17 June 2021

service

5

Aw Always give a good service

17 June 2021

service

5

Quick efficient service

16 June 2021

service

5

My mini was well looked after

12 June 2021

service

5

Work carried out professionally, car returned all nice and clean.

12 June 2021

service

5

Staff are just so helpful

08 June 2021

sales

5

Welcoming reception team. Straightforward and very informative handover from Chris, explaining everything to me as I am new to an electric vehicle which I found reassuring. Lovely presentation of my vehicle made me feel special.

08 June 2021

service

5

Great service.

07 June 2021

service

5

No problems. Even with covid protocols in place

06 June 2021

sales

5

They were very helpful and keep us informed

02 June 2021

service

5

Fast and efficient

30 May 2021

service

4

Very quick

29 May 2021

sales

5

All great service

28 May 2021

service

5

Excellent

28 May 2021

service

5

Good communication - I liked the video of the service technician providing clear, easy to understand, details of the work performed

24 May 2021

service

5

Prompt friendly service

24 May 2021

service

5

Very helpful, answered all questions, loaned us a car while we were waiting for the new car as the old one was undriveable and managed to help us choose, buy and take delivery of new car in 3 days.

23 May 2021

service

5

Everything was done well. Friendly , accommodating staff . Ease of making appointment. All queries dealt with efficiently.

22 May 2021

sales

5

Jade was a pleasure to do business with; friendly, knowledgable and she obviously loves the MINI brand. Jade was always efficient, made everything happen in one week, always returned phone calls and did what she promised; simply excellent.