SERVICE

4.5

NEW CAR SALES

5.0

105 ratings and 64 comments received in the last 90 days.

05 June 2024

Wouldn't go to another dealership. Even when there are a few teething problems they sort them and take away the worry!

26 May 2024

The Mini is perfect for our needs and JAMES FORDE was attentive and efficient.

15 May 2024

Have purchased previously but a BMW from the Cotswold Group. Fabulous service. JADE at the mini part went above and beyond I felt that all my needs and more we taken into account. Perfect treatment if I could mark 12 out of 10 I would.

09 May 2024

Chris Stott - provided a quality of service beyond normal expectation - MINI as a brand need to urgently ensure they capture his approach and implement across their network. Josh Sandman - excellent manner handled my initial enquiry - it built trust.

30 April 2024

Everyone involved was fantastic

27 April 2024

Jade Easey approached me with the Mini I've now named Lightning two weeks before my wedding! She'd done all the hard work ahead of getting in touch, giving me all the calculations up front and making my decision incredibly easy!

27 April 2024

Josh and team were very helpful from the moment of first engagement right through to final sale. Always happy to talk through options and no high pressure sales.

24 April 2024

Great service, veryhelpful

03 April 2024

Having battled through thunder, hail, rain and winds, to see my new vehicle awaiting me was superb! It brightened up the day and the week. Everything was accomplished with speed and efficiency putting my needs at its core. Perfect service always!

27 March 2024

Jade made it all run smoothly. She took the time to show me everything I needed to know and went through all the controls in the car to make sure I felt confident before I headed home - and rang me the next day to see how it was going.

05 June 2024

Efficient, friendly staff and well organised. Kept me up to date on progress of service.

02 June 2024

Very good

02 June 2024

Work carried out in the time that they gave, car came back to me washed and cleaned inside.

30 May 2024

Did a thorough job

30 May 2024

Quick and easy

28 May 2024

Always keeps the customer in the picture as to what's what with a brief video and explaination i

26 May 2024

All good

25 May 2024

The service and consideration at Cotswold Hereford (not Cheltenham) is always superb.

25 May 2024

Owen is very good at listening and very helpful with his suggestions. Very excellent customer service

19 May 2024

The service met all expectations. The health check was very useful, and i have acted on the advice given.

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