OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
74 ratings and 31 comments received in the last 90 days.
01 June 2022
Staff are always keen to help. Took the time to explain the workings of the car to us. Made it a nice occasion picking the car up for the first time.
17 May 2022
Professional
11 May 2022
Warm welcome when we arrived, including excellent coffee! The sales executive with whom we dealt discussed everything we asked without rushing us into a decision. She answered our questions and wherever possible demonstrated what we needed to know.
08 May 2022
The service from start to finish was impeccable. Completely professional. informative, friendly, helpful, approachable staff. Sales executive Jade Easey made the whole experience of buying a new car an absolute pleasure!
12 June 2022
Very competent staff, especially Owen .
10 June 2022
They are always a delight!
10 June 2022
No issues and helpful staff
08 June 2022
Good people
02 June 2022
Great service, car running like a dream
28 May 2022
Cotswold Hereford always give good service ..my car was valeted and washed after its service and looked brand new.
22 May 2022
Kept informed, felt car was in safe hands.
21 May 2022
Expertise and efficiency.
20 May 2022
As always very pleased with the service
16 May 2022
Did what was needed
09 June 2022
I've been kept informed about unavoidable delays, we've continued to talk and work through things that arise along the way