OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
110 ratings and 89 comments received in the last 90 days.
07 February 2026
Good service from all personnel we dealt with.
01 February 2026
No issues with anything .. any questions answered in a timely and professional manner
28 January 2026
The member of the sales staff, James Forde, was helpful and knowledgeable and assisted us greatly in making our decision both with regard to choice of vehicle and finance options. The handover of the vehicle was excellent.
27 January 2026
Great communication throughout and an earlier delivery than expected! A big shoutout to James Forde at Cotswold Mini Hereford, fantastic communication and he answered all of my questions no problem. Thank you!
18 January 2026
Efficient, friendly service
17 January 2026
Great showroom and facilities. All staff very polite and helpful.
16 January 2026
My service with Mini has been absolutely flawless, Adam was an incredible support in finding the right vehicle for me and at all points of the service; explained, called, updated, emailed. At no point was there any confusion or unanswered questions.
07 January 2026
They have been so helpful
01 January 2026
A quite complicated range of cars were very well explained and Jonah went beyond call of duty to support the sale
19 February 2026
Very friendly welcoming and accommodating N Burzawa was great
16 February 2026
The communication in keeping me updated about my car and the service recieved.
16 February 2026
Good service and friendly people
16 February 2026
Polite professional service
15 February 2026
Completed service
14 February 2026
The centre were excellent, staff were helpful, and it was quick. Only area for improvement would be a dog friendly courtesy car. Don't mind if its older!.
12 February 2026
Quick. Good feedback.
12 February 2026
From my initial enquiry through Mini Assist, I was kept informed of progress by the dealership and kept in the loop all the way through the repair process. I also had a coutesy car provided which was extremely helpful.
11 February 2026
Repair finished in good time, staff were very helpful.
09 February 2026
Friendly and helpful staff on reception and service
FIND Cotswold Hereford.
Address
- Roman Road, Hereford, HR1 1LN
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 -17:00
- Sun:Closed (Online only)
Phone
- 01432 272 555
Hereford and the surrounding areas, including Leominster, Ross-on-Wye, Monmouth and Ledbury
Address
- Roman Road, Hereford, HR1 1LN
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 01432 808271
Hereford and the surrounding areas, including Leominster, Ross-on-Wye, Monmouth and Ledbury
15 February 2026
Very professional and experienced and most helpful.