OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
141 ratings and 106 comments received in the last 90 days.
22 June 2026
Great experience
07 June 2026
Professional in all respects particularly James
06 June 2026
Cotswold Mini Hereford have always provided great, friendly service and this time has been no exception. I can't thank them enough for their patience and professionalism
02 June 2026
Good ,professional and pleasant service.
30 May 2026
Supported all the way through the process of building and purchase of my Mini. The handover was fantastic, just the right amount of information.
27 May 2026
A smooth process from start to handover and James made it easy, with fantastic communication and updates.
21 May 2026
Adam's was very helpful through the whole process.
17 May 2026
Absolutely fantastic,everyone so welcoming,knowledgeable and answered all my questions.
17 May 2026
Excellent staff
01 July 2026
Friendly and engaging staff. Kept informed of any additional work and collection time for car.
01 July 2026
Excellent service
29 June 2026
Super customer service and I always know what my bill will be.
28 June 2026
My car had to be recalled for a second visit on 29 June to fit a filter that was not changed (as required) during initial service.
28 June 2026
Very nice staff really helpful and kept me informed about everything.
27 June 2026
Friendly, professional staff. Quick service as I needed to wait and I was kept up to date on progress throughout.
27 June 2026
Ieuan Vale-Smith at Hereford helped resolve a complex situation through listening, pragmatism and what I believe was a real desire to help. I'm very grateful to him.
26 June 2026
Very smooth as always
25 June 2026
Booking was easy and service polite and efficient - also good to have the chauffeur service back
24 June 2026
Work finished on time, helpful staff
FIND Cotswold Hereford.
Address
- Roman Road, Hereford, HR1 1LN
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 -17:00
- Sun:Closed (Online only)
Phone
- 01432 272 555
Hereford and the surrounding areas, including Leominster, Ross-on-Wye, Monmouth and Ledbury
Address
- Roman Road, Hereford, HR1 1LN
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 01432 808271
Hereford and the surrounding areas, including Leominster, Ross-on-Wye, Monmouth and Ledbury
26 June 2026
Cotswold Mini is a small dealership which really takes care of its customers which is why I have returned to buy a second vehicle - and James Forde was an absolute pleasure to deal with.