OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
147 ratings and 104 comments received in the last 90 days.
29 December 2025
Easy and great customer journey.
27 December 2025
Lots of time to answer all my questions and shown exactly how to use it to reach its max potential.
25 December 2025
Excellent service from James, a valued member of staff. Very friendly and helpful. I'd also like to thank the receptionists for their kindness during our time there.
21 December 2025
We gave 5 stars because Chris, Adam, and the MINI Centre team made the whole experience outstanding,smooth, well-organised, and genuinely customer-focused. They were welcoming, attentive, and made the process completely stress-free.
15 December 2025
Everything was clearly explained and the whole sales experience as easy and efficient.
12 December 2025
The dealership were let down by Mini UK so it then made the dealership look bad in the customers eyes where by they could not confirm a delivery dste
03 December 2025
Matt very helpful and informative
02 December 2025
Very quick and easy. Kept well informed at all times. Very friendly and supportive dealer and staff: James was excellent.
11 November 2025
Speedy service. Whole team were very welcoming and friendly.
27 December 2025
Easy to give this full marks. Booking the appointment was easy, arriving to drop my car off was easy, no delays, relaxed and friendly atmosphere. Great service, great availability of courtesy car.
25 December 2025
Great from start to finish truly professional company
23 December 2025
Friendly staff, professional and the problem with my mini was fixed in a day
22 December 2025
See above
22 December 2025
Excellent service from James.
21 December 2025
Your service and sales guys excellent
21 December 2025
Everyone was really helpful. Ieuan was particularly helpful and got things sorted.
20 December 2025
Great people who I trust
16 December 2025
Always happy to help
15 December 2025
Brilliant team kept me fully informed throughout the service
FIND Cotswold Hereford.
Address
- Roman Road, Hereford, HR1 1LN
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 -17:00
- Sun:Closed (Online only)
Phone
- 01432 272 555
Hereford and the surrounding areas, including Leominster, Ross-on-Wye, Monmouth and Ledbury
Address
- Roman Road, Hereford, HR1 1LN
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 01432 808271
Hereford and the surrounding areas, including Leominster, Ross-on-Wye, Monmouth and Ledbury
01 January 2026
A quite complicated range of cars were very well explained and Jonah went beyond call of duty to support the sale