OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
145 ratings and 103 comments received in the last 90 days.
01 January 2026
A quite complicated range of cars were very well explained and Jonah went beyond call of duty to support the sale
29 December 2025
Easy and great customer journey.
27 December 2025
Lots of time to answer all my questions and shown exactly how to use it to reach its max potential.
25 December 2025
Excellent service from James, a valued member of staff. Very friendly and helpful. I'd also like to thank the receptionists for their kindness during our time there.
21 December 2025
We gave 5 stars because Chris, Adam, and the MINI Centre team made the whole experience outstanding,smooth, well-organised, and genuinely customer-focused. They were welcoming, attentive, and made the process completely stress-free.
15 December 2025
Everything was clearly explained and the whole sales experience as easy and efficient.
12 December 2025
The dealership were let down by Mini UK so it then made the dealership look bad in the customers eyes where by they could not confirm a delivery dste
03 December 2025
Matt very helpful and informative
02 December 2025
Very quick and easy. Kept well informed at all times. Very friendly and supportive dealer and staff: James was excellent.
15 January 2026
Welcoming environment & staff offering excellent customer focused service
14 January 2026
Great service, efficient, great communication, overall we have been looked after very well.
13 January 2026
Quality service and staff
13 January 2026
Speedy and efficient service and a friendly welcome.
12 January 2026
Excellent service,
12 January 2026
Excellent service
10 January 2026
All on time within budget and kept informed.
07 January 2026
Friendly, helpful and good service
05 January 2026
Serviced completed on time and with good feedback
03 January 2026
Kept me informed at all times
FIND Cotswold Hereford.
Address
- Roman Road, Hereford, HR1 1LN
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 -17:00
- Sun:Closed (Online only)
Phone
- 01432 272 555
Hereford and the surrounding areas, including Leominster, Ross-on-Wye, Monmouth and Ledbury
Address
- Roman Road, Hereford, HR1 1LN
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 01432 808271
Hereford and the surrounding areas, including Leominster, Ross-on-Wye, Monmouth and Ledbury
07 January 2026
They have been so helpful