Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

5

Friendly staff who kept me fully informed.

13 November 2018

service

5

Excellent service.

13 November 2018

sales

5

Great customer service and I was kept up to date on the whole process

12 November 2018

sales

5

Great constant up to date service & information

11 November 2018

service

5

The technician records sends a video explaining everything he is doing.

11 November 2018

service

5

Efficiency

09 November 2018

service

5

Couldn’t fault they are spot on, very good dealership

09 November 2018

service

4

Work was carried out within the hour.

08 November 2018

service

5

friendly personnel

08 November 2018

sales

5

Salesperson (Jade Standish) was knowledgable and friendly.

07 November 2018

service

5

Treated as valued customer.

05 November 2018

service

4

Always pleasant staff

01 November 2018

service

5

Helpful and efficient.

01 November 2018

service

5

Easy to contact and arrange

30 October 2018

service

5

The service was carried out efficiently and thoroughly!

30 October 2018

service

5

As mentioned in the previous survey my expectations were met in both timeliness and consideration.

26 October 2018

service

5

All staff helpful and happy

26 October 2018

sales

5

Callum and rob at the Cotswold Mini centre ensured I was happy at all times and rang me weekly giving me updates on my car.

25 October 2018

service

5

car required a new tyre, which I agreed to have. Unfortunately the tyre was out of stock and I had to wait several hours until one was delivered from Worcester. The tyre was not inflated at all and had to go in to my local garage. Pressure was 1.3!

24 October 2018

sales

5

All my dealings with staff were polite, friendly and helpful. Had some rough times in dealerships in the past so this experience was a breath of fresh air. Stephen was a great rep to deal with.

23 October 2018

service

4.5

Very satisfied with service and drop off and pick up service.

23 October 2018

service

5

As above and done in the time slot

23 October 2018

service

5

Very happy that preferred technician works on my cars

22 October 2018

service

5

Very happy to have preferred technician working on my cars

22 October 2018

service

5

Pleasant staff.Comfortable waiting area and plenty of tea and coffee.! Efficient, not kept waiting too long

19 October 2018

service

5

Everyone at Mini is polite and professional and cannot do enough for you.Lisa is a delight as she drives me to and from work when my car is in. She is a great ambassador for your brand, often telling me about the features in the car she is using.

19 October 2018

service

5

They did the job and went the extra mile finding out work required was covered under warranty

17 October 2018

service

4

Always helpful and explains work carried out or work that needs attention .

16 October 2018

sales

5

Cotswold Hereford MINI sales, servicing, management and all other centre staff/team were fantastic in all areas.

14 October 2018

service

5

Extremely helpful and friendly staff

13 October 2018

sales

5

Friendly staff always available by text or phone to answer queries. Advised me about selling my old car and even helped me do this by contacting my own dealership and getting me a good deal. Over and above!

13 October 2018

service

5

Smooth service and very polite

13 October 2018

service

5

Staff can be trusted to act in my best interest

12 October 2018

service

5

The car was collected and returned quickly and in great condition

12 October 2018

sales

5

Cotswold Hereford is easily the best mini dealership I've dealt with by a country mile.

12 October 2018

sales

5

All the staff were very professional but in a friendly and helpful way.

11 October 2018

sales

5

The garage is a friendly positive place.

10 October 2018

sales

5

Jade kept in touch throughout the process

10 October 2018

sales

4

I feel that the handover when I bought my last car two years ago was made more specially than this time

09 October 2018

service

4

Staff welcoming and explained work that needed to be done.

09 October 2018

sales

5

The team at Cotswold Hereford have been excellent in ensuring i am kept informed throughout the purchase process, that everything is explained and that I receive everything I want

09 October 2018

service

5

Couldn’t fault the service provided

09 October 2018

sales

5

Jade was a [5] star!

09 October 2018

service

5

I had a leak in the boot of my Mini and it was sorted out and a courtesy car provided

06 October 2018

service

5

Great service - nice staff

06 October 2018

service

5

I get the feeling of total trust when looking after my car. Always know I’m using genuine parts.

06 October 2018

sales

5

Couldn't have wished for better customer service

03 October 2018

service

5

Cotswold staff are brilliant. From the moment i m greeted at the door they all work really hard to make my visit as easy as possible. They are the reason I have stayed with the product.

03 October 2018

service

5

Self explanatory

02 October 2018

service

4.5

Only marked down by 0.5 because I had to go back shortly after leaving as one of the new parts fitted had broken.