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Customer Reviews.

service

5

They sorted my steering column out

02 July 2018

service

5

Very good

30 June 2018

service

5

Problem identified and solved.Clear explanation given during the process

28 June 2018

service

5

Arranged a lift for me and competed the work quickly and professionally

21 June 2018

service

5

Everything is always easy

19 June 2018

service

5

Was kept informed by staff and was given good advice from "the body shop" at Cotswold Hereford on how to rid my Mini of road tar splashes from winter pothole roadworks.

16 June 2018

service

5

Thorough service carried out and faults remedied

14 June 2018

service

5

Prompt, reasonably priced and great information- loved the video update.

13 June 2018

service

5

Hereford mini is great very efficient

12 June 2018

sales

5

I always receive excellent service from the staff at all times

08 June 2018

service

5

Very helpful, friendly driver who took me into town and picked me up as arranged. Pleasant, helpful reception personnel.

08 June 2018

service

5

James is very good / efficient / friendly

05 June 2018

service

5

Talked me through everything without pressure.

31 May 2018

service

3.5

Not arranged at short notice

31 May 2018

service

5

Stephen was extremely helpful and even helped organise the next service around me and my timings.

29 May 2018

service

4

very helpful

26 May 2018

service

5

Again a very efficient service

26 May 2018

service

5

All went efficiently, and my car was ready when agreed.

26 May 2018

service

5

Polite, efficient, informative

25 May 2018

service

5

Always get a fantastic service.

24 May 2018

service

3

The car was in for a service and MOT but then I was told although it passed with ease it now needs 2 major items replaced which was a huge shock given the mileage and the fact it had a new engine last year. Explanation needed by Service Manager .

22 May 2018

sales

5

Again Martyn has been amazing - really tried to help us out with the issue with Mini Financial Services

22 May 2018

service

5

Excellent service

22 May 2018

sales

5

They worked around my availability.

20 May 2018

service

5

Always pleased with the mini experience

19 May 2018

service

5

All good, fixed an intermittent fault that had been worrying me and car now running well, also came back spotless!

18 May 2018

service

5

Lovely young people looked after me so well

15 May 2018

service

4.5

The service was conducted and a recall issue dealt with.The only issue I had was my rear brake pads needing changing after only 12,500 miles which was a bit of a shock and an expense i hadnt planned for.

13 May 2018

service

4

I was satisfied with the service I recieved and repairs were carried out quite quickly

12 May 2018

service

5

Loved the video message

11 May 2018

sales

5

Very welcoming and good coffee.

09 May 2018

sales

5

It was very quick

09 May 2018

service

4

Friendly, knowledgeable staff. Not 5 as my details were mixed up with my sister's (she also has a mini that has been serviced by Hereford). I have in the past received info relevant to her & had thought that it had been cleared up but happened again

09 May 2018

service

5

Was completely happy with every aspect.

05 May 2018

service

5

All work done with no fuss

03 May 2018

service

5

Can not complain - proactive staff in all areas. Helpful, happy with children in showroom

01 May 2018

service

5

I was completely satisfied!!

30 April 2018

service

5

See comments above. They offered me a range of options whilst my car was in for service. They also washed it before returning it. Thoughtful gesture!

30 April 2018

service

5

Josh made everything clear and simple. He almost missed a doctors appointment to make sure I had everything I needed! Just great service with no attempt to be flashy.

29 April 2018

service

5

As above, plus willing to listen and appreciate the customers point of view.

26 April 2018

service

5

No issues.

26 April 2018

service

5

all work completed to my satisfaction

26 April 2018

service

5

Lovely people, great experience

24 April 2018

service

5

Everything went to plan.

24 April 2018

service

5

The problem with my car was resolved

23 April 2018

service

5

Work completed and being informed and looked after

22 April 2018

service

4

No pre or post problems. Speed of service was excellent.

20 April 2018

service

5

From initial purchase of the vehicle, through some minor accident problem to regular service, the staff at Hereford have always been top rate. Customer service is brilliant, and the coffee's not bad either!

19 April 2018

sales

5

From specifying what I wanted, signing paperwork and car handover the process was fairly fast and straight forward!

19 April 2018

sales

5

A relaxed, supportive and none pushy experience supporting an excellent product.